Archive for July, 2009

Modernise your faxing and move into the digital age

Tuesday, July 7th, 2009

Research suggests that SOHOs and SMEs can reduce their capital expenditure by as much as 75% when spending money on fax machines and their associated costs such as additional phone lines, toner cartridges and paper costs. In comparison, Internet fax services are available 24/7 and use the same Internet connection as your email client such as Outlook and Eudora. Also when they go wrong there are no call-out charges as the responsibility lies with the service provider. So if you can’t send a fax, they don’t make any money. Hence downtime or service outages are rare.

The big question is however which Internet faxing service is the best one to use? The answer to this is to do your research and have valid search criteria that meets and satisfies the requirements of your monthly fax activity. For example, type in “internet fax” within Google and the search results will deliver both Internet fax service and various pieces of software – these I hasten to add will require either a download or installation - whereas an Internet fax provider such as www.filefax.co.uk doesn’t. In addition, internet fax services enable you to gain access to your Internet Fax service from “anywhere in the world” whether you are at home, on the road travelling or away on business or holiday. And of course software is usually installed on 1 specific computer.

Always ensure you check all the pricing and small print and review your monthly costs on your statement on a regular basis. As some costs are hidden in the “small print” such as set-up fees and hidden cancellation fees unless you subscribe for 12months. One idea to avoid this is to evaluate and test the Internet fax service before you decide who to use. Should the company you are interested in request your credit card details or perhaps not offer a trial then the decision is yours as to whether you pursue your interest in them. But perhaps a worthwhile question is to ask yourself why they are asking for your credit card details straight away? Even if you do eventually find a company that offers a free trial, make sure you are aware of how many faxes you can send or receive as you may just find that they will charge you for this. After all they may have taken your credit card details already so can do this. So check the Terms and Conditions within the small print.

Finally ensure that the Internet Fax provider you choose offers a varied selection of Supported File Types you can use to send your faxes. For example, if they don’t allow you to send MS Word or PDF then what’s the point! Or even TIFF so make sure you have the software applications installed so that you can view the documents – these are listed on our Supported File Types page.

In addition a quick check list to ask yourself is:

  1. Does the Internet fax provider charge a set-up fee? If NO that’s more money saved
  2. Does the Internet fax provider have any hidden fees? Such as cancellation fees as some do!
  3. Does the Internet fax provider offer an evaluation or complimentary trial?
  4. Does the Internet fax provider provide free 24/7 UK based customer support?
  5. How many pages does the Internet fax provider include in their plan?
  6. How much are the additional page costs? Avoid unexpected Bill Shock!

Is Fax Machine repair really worth it?

Wednesday, July 1st, 2009

Fax machines are still used today and are used by businesses throughout various industry sectors. A fax machine can be bought relatively cheaply with prices starting at just £60.00 upwards and these are found in homes, home offices and businesses throughout the UK and the rest of the world. However no matter how inexpensive they become and are used in everyday business, over time alike any other piece of Technology they will go wrong and your faxes will stop being received. The decision for many then, is do you fix the fax machine or not? Or seek an alternative?

However let us review and look at some of the advantages a fax machine offers. A fax machine in reality is like a photo copier, and is an electronic piece of hardware that scans a paper image, but then enables the User to transmit the image via modem to another fax machine alike a voice phone call to anywhere in the world.

Any document sent via fax machine has a single row of light detectors review and scan the document.which produces an electric signal of voltage that then creates the light/dark parts of a page. This pattern is then sent via a telephone line to the recipient fax machine which will then decode the signal and tconvert it into a copy of the original image known as a fax copy.

However alike any hardware alike your car in order to keep it ruuning at optimum performance it will need ongoing routine maintenance. Which should help reduce and avoid most problems that are experienced with everyday operation.

If a problem exists and a repair is needed. The initial symptoms that are experienced by the user will help you or a service engineer identify the cause. For example, the power supply cord may be perished and so only a power supply is needed if the fax machine has no power. However if the power supply cord is not the cause, and you are unable to send or receive your documents then make sure that the phone line you are using is still connected and not down. If after all these checks the fax machine still doesn’t function properly your only option to call a Service Engineer, or take it to a Service Repair Center for repair or if the unit is old and had a number of faults recently it may be wise to simply replace the fax machine.

Or if there are numerous marks or spots displayed on incoming documents then open the fax machine cover and clean the glass. Or again if a paper fax displays marks or spots on any documents you’ve received, then again open the cover and remove any spilt toner. It may even be sensible to replace the fax machine drum.

Or you can ignore all the above and simply replace your fax machine with your email, cancel your telephone lines and use your internet connection to send and receive your faxes via your email instead. So save money and time by using www.filefax.co.uk